Shipping Policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy for orders within the United Arab Emirates (UAE).
- Order Processing Time ✅ All orders are processed within 1–2 business days.
✅ Orders are not shipped or delivered on weekends or public holidays.
✅ In case of high order volume, shipments may be delayed slightly. We will notify you if there is a significant delay.
2. Shipping Rates & Delivery Estimates
✅ Standard Delivery: 1–2 business days
✅ Express Delivery: 1–2 business days (additional charges may apply)
Shipping charges for your order will be calculated and displayed at checkout.
3. Delivery Coverage
We currently ship across all emirates in the UAE, including:
✅ Dubai
✅ Abu Dhabi
✅ Sharjah
✅ Ajman
✅ Ras Al Khaimah
✅ Fujairah
✅ Umm Al Quwain
4. Shiment Confirmation & Tracking
✅ You will receive a Shipment Confirmation email/SMS once your order has been shipped.
✅ Tracking details will be provided so you can monitor your delivery status.
5. Cash on Delivery (COD)
✅ We offer Cash on Delivery (COD) as a payment option.
✅ Please ensure you have the exact amount ready at the time of delivery.
6. Delivery Delays
While we strive to meet delivery timelines, delays may occur due to:
✅ Weather conditions
✅ Public holidays
✅ Courier service issues
We appreciate your patience in such situations.
7. Incorrect Address Disclaimer
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by customers.
8. Failed Delivery Attempts
✅ Our delivery partners may attempt delivery up to 2–3 times.
✅ If unsuccessful, the order may be returned to us.
9. Damaged or Lost Packages
✅ If your order arrives damaged, please contact us within 24 hours with photos as proof.
✅ If your package is lost in transit, we will investigate and provide a replacement or refund if applicable.
10. Contact Us
If you have any questions about your order or shipping, please contact our support team:
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